Customer Service
Mon-Friday 9am to 5pm est
Questions? Contact us:
800-736-0885
info@rekoinc.com
 
Custom Orders
 
More Options for Special Orders:
All stock items are set with GH-SI1-SI2 grade diamonds in 14K gold. However, all items can also be ordered as special orders in 10K, 18K, Palladium, Platinum and Sterling Silver. The choice of diamond quality available is: VS, SI3-I1, I1-I2 with EF, GH or IJ color. Reko uses the GIA grading standard for all diamonds on the clarity and color of diamonds used. Considering the size and number of stones used in settings, we expect a certain level of acceptance and tolerance on the subjective issue of grading these stones across the board.
Adjustment to stock items:
Rings and bands are carried as stock items in the ring sizes as specified in the product information. The changeable (peg) head can be replaced with the desired size and ring size can be done for a nominal charge. However if customer prefers not to pay for these charges a new piece can be ordered where no charge is applicable for these changes.
* Click here learn more about the Adjustment to stock items:
Supplying your stones:
Reko can use the stones supplied by customers for the stock items or to design the pieces. Please see the section on Your Designs Your Stones.
Color Diamonds And Color Stones:
All the styles shown on the website can also be made with color diamonds and color stones as per customer specification. Reko can supply the stones or the customers can supply their own. Certain limitations apply on the availability of stone sizes and color for diamonds and gem stones.
Your Designs Your Stones:
The growing trend among retail customers to utilize their own stones and have designs made to their specifications sometimes makes it difficult for the retailers to make all the accommodations. Reko can participate in the design process with no additional charge for this service. Designs to be created can be emailed, faxed or mailed to Reko with the specs on the stones to be supplied (if any). Reko reserves the right of refusal to make or duplicate any styles that may infringe upon copyrighted or trademarked designs. It will be the ultimate responsibility of the design provider for trademark and copyright violations.
Reko Enterprises, Inc. | since 1989 333 Washington Street, Suite 851
Boston, MA 02108,1-800-736-0885